Stamp roll prints sideways in PitneyShip

Stamp rolls may print sideways on the QL-700, QL-710 and QL-720 because DeviceHub is configured incorrectly for those printers.
Products affected: PitneyShip™

Issue

Stamp rolls print sideways on the QL-700, QL-710 and QL-720 printers.

Cause

DeviceHub is configured incorrectly for those printers.

Resolution

This issue must be resolved by a Pitney Bowes representative. Please contact us for assistance.

UPDATED: October 24, 2022