Shopify store in SendPro Enterprise ecommerce app does not connect or synchronize
Effective July 1st, 2023, Shopify deprecated v1 of its API. Ecommerce apps below version 1.2318.0 will no longer be able to connect and must be updated by a Pitney Bowes professional.
Products affected: SendPro® Enterprise
Issue
Previously functional Shopify store connections in the SendPro Enterprise ecommerce app have stopped working and orders no longer synchronize.
Cause
Effective July 1st, 2023, Shopify deprecated v1 of its API. SendPro Enterprise ecommerce apps below version 1.2318.0 will no longer be able to connect to Shopify on this date.
Resolution
The SendPro Enterprise ecommerce app must be updated. This work must be performed by a qualified Pitney Bowes Service Professional. If you need further assistance, please chat with us.
UPDATED: July 03, 2023