Join us for this complimentary webinar

Today’s students expect a lot: instant updates, seamless pickup, and around-the-clock access to their packages. However, outdated mailrooms, limited operating hours, and manual notification processes are holding back college and university mail centers across the country from meeting these demands, leading to dissatisfied students and frustrated parents.

In this complimentary webinar, Pitney Bowes experts Chris Giles and Sean Kane share exclusive findings from our proprietary nationwide college student data. They’ll reveal the top four essentials students expect today on campus and how colleges and universities can modernize operations to meet those expectations.

You’ll also hear from special guest Andy Kelly, Associate Director of Logistics at the University of Connecticut. He’ll share how UConn navigates the challenges of managing package delivery across a large campus with multiple residence halls and high student volume.

Gain insight into how campuses are leveraging smart lockers, real-time tracking, and automated notifications to improve efficiency, reduce congestion, and boost student satisfaction, plus what’s next in campus logistics.

What you'll learn:

• The top 4 student expectations with campus mail and package pickup, and how they vary across institutions
• How smart lockers, automated alerts, and ID-based access can streamline delivery and eliminate wait times 
• Insights into expanding use cases, for athletic and music departments, IT, print services, bookstores, libraries and secure personal storage
• Real-world examples and ideas to improve operational workflows and enhance your on-campus student experience
• How UConn’s approach to improving package pickup and student satisfaction has changed the game 

Guest Speaker:

Andy Kelly
Associate Director of Logistics

Andy Kelly is the Associate Director for Logistics at the University of Connecticut. He has served in the Facilities Operations Department at UConn since 2013 in various capacities spanning across all aspects of facilities maintenance and logistics operations. Andy has a wide breadth of experience stemming from his years at UConn as well as his 24+ year military service from which he recently retired as a Colonel.

Presenters:

Chris Giles
VP Enterprise Sales and Analytics
Pitney Bowes

Chris is responsible for gathering and understanding client needs, together with developing the next generation of mailing and shipping solutions at Pitney Bowes to meet those needs and ultimately delight our clients. During his long career in the mailing and shipping industry, Chris has worked closely with sales, marketing, product management and postal authorities around the world from US and Canada, across Europe as well as Australia and Japan.

Sean Kane
Director of Presales and Client Success
Pitney Bowes

During Sean's time with Pitney Bowes, he has led various product management teams resulting in the development of core products – most notably the SendPro C series. Currently, Sean helps bridge the gap between what our enterprise client’s need and which technologies Pitney Bowes should leverage to develop these solutions. As a Veteran, Sean served in the United States Army Infantry as an officer up to the rank of Captain from 2005-2011. Sean deployed twice, having fought in Iraq and Afghanistan as a Platoon Leader with 2nd Battalion 22nd Infantry Regiment, 1st Brigade Combat Team 10th Mountain Division.

*All registrants will receive an on-demand recording.