Relay 2500, 3500, 4500 Series Inserters Support
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Install & Setup
Using Your Product
Fixing & Maintenance
Network & Connectivity
Learn how to troubleshoot communication failure in Relay 2500, 3500, and 4500
Features & Settings
Learn how to troubleshoot envelope sealing issues in Relay 2500, 3500, and 4500
Network & Connectivity
Learn how to troubleshoot communication failure in Relay 2500, 3500, and 4500
Errors & Troubleshooting
Learn how to resolve "Fold plates not set" message on the Relay 2500, 3500, and 4500.
Learn how to resolve "Paper short" message on the Relay 2500, 3500, and 4500.
Learn how to resolve the "Clear insertion area" message on the Relay 2500, 3500, and 4500.
Learn how to resolve "Clear fold plate" error on the Relay 2500, 3500, and 4500.
Learn how to resolve "Envelope feeder" message on the Relay 2500, 3500, and 4500
Learn how to resolve "Stream feed" message on the Relay 2500, 3500, and 4500.
Learn how to resolve "Close cover" message on the Relay 2500, 3500, and 4500.
Learn how to resolve "Deflector error" message on the Relay 2500, 3500, and 4500.
Learn how to resolve "Stream feed check stacker" message on the Relay 2500, 3500, and 4500.
Learn how to resolve "Call Service" message on the Relay 2500, 3500, and 4500
Learn how to resolve "Check inverter" message on the Relay 2500, 3500, and 4500.
Learn how to resolve "Clear sealer" message on the Relay 2500, 3500, and 4500.
Learn how to resolve "System error power down" message on the Relay 2500, 3500, and 4500.
Learn how to resolve "Close man adv cover" on the Relay 2500, 3500, and 4500.
Learn how to resolve "Check last mailpiece" message on the Relay 2500, 3500, and 4500.
Learn how to resolve "Bad OMR mark thickness" message on the Relay 2500, 3500, and 4500
Learn how to resolve "Check/Clear feeder" message on the Relay 2500, 3500, and 4500
Learn how to resolve "Check fold plate" error on the Relay 2500, 3500, and 4500.
Learn how to resolve "Double feed" message on the Relay 2500, 3500, and 4500.
Learn how to resolve "Double feed check stacker" message on the Relay 2500, 3500, and 4500.
Learn how to resolve "Paper short check stacker" message on the Relay 2500, 3500, and 4500.
Learn how to resolve "Clear moistener" message on the Relay 2500, 3500, and 4500.
Learn how to resolve "Set lever" message on the Relay 2500, 3500, and 4500.
Learn how to resolve "Manual feed timeout" message on the Relay 2500, 3500, and 4500.
Learn how to resolve "Tray empty" message on the Relay 2500, 3500, and 4500.
Learn how to troubleshoot envelope sealing issues in Relay 2500, 3500, and 4500
Learn how to troubleshoot inserter not operating in Relay 2500, 3500, and 4500
Learn how to troubleshoot envelopes failing to open in Relay 2500, 3500, and 4500
Learn how to troubleshoot poor folding in Relay 2500, 3500, and 4500
Learn how to troubleshoot insertion issues in Relay 2500, 3500, and 4500
Learn how to troubleshoot poor insert feed in Relay 2500, 3500, and 4500
Learn how to troubleshoot poor sheet feeding in Relay 2500, 3500, and 4500
Learn how to troubleshoot multiple sheets feeding in Relay 2500, 3500, and 4500
Learn how to troubleshoot poor envelope feeding in Relay 2500, 3500, and 4500
Learn how to troubleshoot address in wrong position in envelope window in Relay 2500, 3500, and 4500
Learn how to troubleshoot blank screen in Relay 2500, 3500, and 4500
Learn how to troubleshoot touchscreen only showing time and date in Relay 2500, 3500, and 4500
Learn how to troubleshoot communication failure in Relay 2500, 3500, and 4500
Learn how to clear material jams in the Envelope Inserting and Sealing Area in Relay 2500/3500/4500
Maintenance
Learn how to resolve "Envelope feeder" message on the Relay 2500, 3500, and 4500
Learn how to resolve "Check/Clear feeder" message on the Relay 2500, 3500, and 4500
Learn how to resolve "Double feed" message on the Relay 2500, 3500, and 4500.
Learn how to troubleshoot poor insert feed in Relay 2500, 3500, and 4500
Learn how to troubleshoot poor sheet feeding in Relay 2500, 3500, and 4500
Learn how to troubleshoot multiple sheets feeding in Relay 2500, 3500, and 4500
Learn how to troubleshoot poor envelope feeding in Relay 2500, 3500, and 4500
Learn how to load the Standard Envelope Feeder on the Relay 2500 and Relay 3500.
Learn how to Load the Insert Feeder on the Relay™ 2500, 3500, 4500.
Learn how to load the High Capacity Envelope Feeder on the Relay 4500.
Learn about OMR Message - Error Recovery in Relay 2500/3500/4500
Learn about Accumulation Jobs - Error Recovery in Relay 2500/3500/4500
Learn how to clear material jams in Relay 2500/3500/4500
Learn how to clear material jams in the Fold Plates in Relay 2500/3500/4500
Learn how to clear material jams in the Envelope Feeder Area in Relay 2500/3500/4500
Learn how to clear material jams in the Envelope Inserting and Sealing Area in Relay 2500/3500/4500
Learn how to clear material jams in the Accumulation Area in Relay 2500/3500/4500
Learn how to clear material jams in the Insert Trays in Relay 2500/3500/4500
Learn how to clear material jams in the Sheet Feeder in Relay 2500/3500/4500
Learn about Empty Feeder - Error Recovery in Relay 2500/3500/4500
Learn how to load the Sheet Feeder on the Relay™ 2500, 3500, 4500
Learn how to clear material jams in the Carriage Assembly in Relay 2500/3500/4500
Learn how to clear material jams in the Envelope Exit Area in Relay 2500/3500/4500
Learn how to troubleshoot envelope sealing issues in Relay 2500, 3500, and 4500
Documents and Software
For information on service offerings and level of support, download the
Pitney Bowes Technical Support Overview