Pitney Bowes is a leading provider of customer communication technologies. Our software, equipment and services help businesses communicate more effectively in today's multichannel environment, so they can build long-term customer relationships and drive profitable growth.
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To thrive, businesses need to build long-term customer loyalty. It starts with finding the right prospects, landing them as customers and then enhancing the relationship over the long haul - activities that require a deep understanding of the individual customer. Yet businesses continue to struggle with harnessing the value of the available customer data and connecting this to the interactions they have with their customers. Pitney Bowes can help with smart software that improves the quality of data, provides valuable customer insight and embeds this understanding into the communication to ensure that an outstanding customer experience is delivered every time.
In the multi-channel world, mail remains one of the most effective ways of communicating with customers. Far from being eclipsed by the Internet and other communication channels, mail complements these channels and enhances their effectiveness.
Nobody knows more about maximizing the power of mail than Pitney Bowes. We launched an entire industry in 1920 with our original meter and have been responsible for virtually every technological breakthrough since, including remote postage downloading, online postage and networked digital mailing systems.