Meter Connection Types

UPDATED: 22 July 2016

Our mailing systems require a connection to the Pitney Bowes Data Center to refill postage, download software, update postal rate changes, and transfer data. Connecting your meter via digital internet connection (Ethernet or WiFi) is the preferred method due to its convenience, reliability, security, and lower costs. Additionally, it provides substantially faster upload and download speeds.

The following explains the ways to connect, and helps you identify the most suitable connection method for your meter.


 Direct Network Connection

 Wireless (WiFi) Connection 

  • WiFi connection eliminates trailing cables
  • SmartLink™ enables a connection using a wired LAN -or- WiFi network: mailstation™, mailstation2™, DM100i®, DM200L™
  • Communication Device allows a connection using a wired LAN or WiFi network: mailstation™, mailstation2™

PC Meter Connect™ (PCMC)


CONNECTION METHODS - Options by meter

 Connection Options



SmartLink Connectivity Kit 

PC Meter Connect


Connection Options





USB Ethernet Connectivity Kit


WiFi Connection Device

          O                 O        O             O

Wireless Connectivity Bundle

          O                 O        O             O

    = Included with the system.

   O   = Optional - available from our Online Shop - Meter Connectivity

 TIP Learn more: Get connected to stay connected.

Internet Connection Troubleshooting
Issues with a Data Center connection can have various causes including: the internet connection; software application configuration; the mailing system itself. Occasionally, an increase in download traffic can cause a "connection time out" error. For example, the message, Data Center Time out, during a postal rate change could mean a large number of mailing systems are simultaneously accessing the Data Center.

Visit Troubleshooting Connection Error Messages for tips to help fix issues with connectivity.