VERIFIED SOLUTIONi




Meter Connection Types

UPDATED: 9 August 2016

Our mailing systems require a connection to the Pitney Bowes Data Center to refill postage, download software, update postal rate changes, and transfer data. Connecting your meter via digital Internet connection (Ethernet or Wi-Fi) is the preferred method due to its convenience, reliability, security, and lower costs. Additionally, it provides substantially faster upload and download speeds.

The following section explains ways to connect and links to install instructions. Then review options to help you identify the most suitable connection method for your meter.


CONNECTION TYPES - Select an option for instructions to install or set up

LAN Network Connection Direct Network Connection
Wired Local Area Network (LAN) connection via the Internet is fast and reliable. LAN connection also removes the need to unplug cables.

WiFi connection Wireless (Wi-Fi) Connection 
Wi-Fi connection adds convenience for where you put your meter and eliminates trailing cables.

PC Meter ConnectPC Meter Connect™ (PCMC)


 

CONNECTION METHODS - Options by meter

 TIP: Get connected to stay connected.

 Connection Options

           

mailstation/mailstation2

         

  DM100i/DM200L   

SmartLink Connectivity Kit*

Communication Device**

     n/a       

PC Meter Connect

    *With meters shipped on or after July 18, 2016.
  **With meters shipped before July 18, 2016.
  = Included with the meter.

Connection Options

 DM125™/DM225™     DM300C™/DM400C™                DM475™     

          

DM500™-DM1100™   

USB Ethernet Connectivity Kit   

      USB Ethernet Enabled  

WiFi Connection Device 

O O O O

Wireless Connectivity Bundle     

O O O O

= Included with the meter.

 O = Optional - visit our Meter Connectivity Online Shop.


Internet Connection Troubleshooting
Issues with connectivity can have various causes including: Internet connection; software application configuration; the mailing system itself. Occasionally, an increase in download traffic can cause a "connection time out" error. For example, the Data Center Time out message during a postal rate change could mean a large amount of mailing systems are simultaneously connecting to download new rates.

Visit Troubleshooting Connection Error Messages for tips to help fix issues with connectivity.