Save Money on Your Postage With a Franking Machine

DM50 SMART Franking Machine

If you have a small to medium sized business, you need to try our DM50 FREE today! The Pitney Bowes DM50 small office franking machine is the perfect franking machine for any small office sending up to 30 letters or parcels per day.


Special online offer - OVER £120 VALUE

  • 30-Day FREE Trial
  • £20 FREE postage credit
  • FREE Envelope Message
  • FREE Starter Pack
  • Hassle-free returns
  • No top up fees!

*Offer good for new business customers only.

Do you run a small business or work from home?

If so, avoid time consuming trips to the post office and save on postage by switching from stamping to franking.

The Pitney Bowes DM50 small office franking machine gives you access to all Royal Mail franking discounts - whenever it suits you. Not much bigger than an A4 sheet of paper, this is the perfect franking machine for any small office sending up to 30 letters or parcels per day.

More Economical

Take a look at the savings  you can make by franking your mail.

  Stamp Frank Difference
1st Class Letter 62p 50p 12p
2nd Class Letter 53p 37p 16p
1st Class Small Parcel £3.20 £2.90 30p
2nd Class Small Parcel £2.80 £2.50 30p

(Pricing effective 31st March 2014)

The 2.5kg integrated weighing-scale sets the machine with the correct postage automatically. You never have to guess or over-stamp  your mail just to be sure it arrives on time again.

No need for petty cash reimbursements for stamps. Pay for your postage in arrears with our online PurchasePower account, Receive a single monthly invoice and pay by direct debit.

Order your DM50 online and you won’t pay any postage refill fees either, saving  you even more.


More Efficient

Avoid time consuming trips to the post office - frank mail from your office, at a time that suits you.

Post franked mail in your nearest post box. You can post your franked mail in a regular post box, by using our metered mail envelopes, which can be used to post up to 30 items of mail per day. Franked mail can also be handed in at your local Post Office or posted in a franked mailbox.


More Professional

As a small business you will want to promote your business at every opportunity. With the DM50 small office franking machine, you can print your company logo, advertising message, or a QR code alongside the postage on every letter or parcel you send.

And what’s more, you can create and use as many envelope messages you like, absolutely free.


SMART Franking

A SMART franking machine allows you to reclaim your VAT, and is essential if your company uses Royal Mail VATable Products. All Pitney Bowes franking machines are SMART machines.

Key Features


Product Name DM50 small office franking machine
Recommended mail per day Up to but not limited to 30
Mail types Letters and parcels
Classes and Services First Class
Second Class
Recorded Delivery
Special Delivery
ParcelForce Worldwide Services
International / Airmail
You can also use franked impressions to pay for lots of other Royal Mail services such as Business Collections and one-off collections
Integrated Postal Scale Capacity: 2.5kg
Download postage PC or Telephone
Envelope Messages 5 pre-loaded advertising messages 1 free bespoke envelope message (e.g. company logo, web address, QR code or advertising message)
Security 4-digit PIN
Software Automatically download software updates and postage rates.
List Price £24.95 plus VAT per month
Special Online Price £19.95 plus VAT per month. Order your free trial online now
Maintenance Monthly price includes full service cover
Specifications Length: 351mm
Depth: 264mm
Height: 231mm
Weight: 4kg (with integrated postage scale)
Electrical: 220-240 VAC, 50/60Hz, 0.25A

Frequently Asked Questions


Is the DM50 suitable for my business?

If you are looking for a quick and easy way to manage your mail that can save you time and money while projecting a more professional image - then the DM50 small office franking machine is for you. It's cost effective and easy to use, with a range of different options - and with a Pitney Bowes online account you can pay for your postage in arrears on a single monthly invoice, payable by direct debit. Get started here.

What's included in the 30 day free trial?

Your free trial machine comes complete with a starter pack containing an ink cartridge, 25 labels and 5 metered mail envelopes. You will also receive £20 of postage credit to download onto the machine. You only pay for any additional postage or consumable you use during the trial.

What happens if I want to cancel?

If you are not completely satisfied, simply let us know within the trial period. We'll pick the equipment up at our cost, terminate the agreement and refund any additional unused postage (excluding any free postage credit). Please call us on 08444 992 992.

When will I start paying for the machine?

Your monthly payments will start approximately but not before, 30 days after you take receipt of the equipment.

Are there any hidden charges?

No. As long as you continue to pay the monthly rental amount by direct debit there are no additional charges other than your postage and consumables. If you order your DM50 franking machine online you won’t pay any postage refill fees either, saving you even more. Please refer to the full terms and conditions for late payment charges.

How does an online PurchasePower account work?

An online PurchasePower account allows you to put the monthly machine rental, postage that you download and any consumable you order from us - on a single monthly bill - payable in arrears by direct debit. Set up your account now.

What can I frank with a DM50?

The DM50 can be used to post most items, including:

  • First Class
  • Second Class
  • Recorded Delivery
  • Special Delivery
  • Cleanmail
  • Mailsort
  • ParcelForce Worldwide Services
  • International / Airmail

You can also use franked impressions to pay for lots of other Royal Mail services such as Business Collections and one-off collections.

Is there a minimum or maximum amount that I can frank?

No, there are no restrictions on minimum or maximum postage volumes. All the postage discounts that you get for franked mail are on a per item basis, so no matter how much or how little you send - you qualify for discounts on your post.

What about mail being sent abroad?

Mail being sent abroad can be sent in the same way as UK mail. Please remember, if you are sending parcels you need to mark them as such and add an Air Mail sticker (available free from the Post Office) and a Customs Declaration form if the item is being sent outside the E.U. (again - available from the Post Office free of charge).

How do I frank Parcels

The DM50 small office franking machine will print directly onto envelopes or you can print onto franking labels available from Pitney Bowes direct. Simply print the label and stick onto your parcel or packet.

How do I post parcels?

You will need to deliver these to your local Post Office. The Post Office will provide colour coded bags (free of charge for 1st Class, 2nd Class and International mail) to place your parcels and mail into. Most Post Offices have an area where you can deposit these without having to queue. Please check with your local Post Office for further details.

I have Recorded/Special Delivery mail - do I have to take this to the Post Office?

Yes - you will have to hand these over to the counter staff at your local Post Office as they have to log receipt of the item/s for you.

What time can I download postage to my DM50?

Our data centre is open 6 days a week between 7.00am and 8.00pm.

What happens if I make a mistake - can I get my postage back?

Yes. Don't post the item. Remove the contents and start again with a new envelope. Send any unused prints to Royal Mail and as long as the total claim is for at least £10.00 and all the impressions are clear and readable and made within six months of the date, you will get a refund.

Please send the full envelope bearing the unused impression to:

Royal Mail Franking
Stone Hill Road

Or call Royal Mail on 08457 740740

You will get a cheque refund for the value of the unused impressions minus a 15% administration fee charge.


Why our customers love the DM50!

“In just one day the machine has reversed a lifetime of inefficient postal practice. The mail gets sorted fast, correct postage, instantly calculated and with the customer next day.”
J. Terence D. Webber, Managing Director - H Webber & Sons Ltd


“You promised me that this machine would save a lot of time – you were certainly right. As a busy working mother working from home 6 miles away from the nearest post office, I can only say your insight into my postal needs was spot on!”
Angela Henderson - ABC Health Guides


“...with only three people in the company, a trip to the post office every day takes a lot of time when you have to respond to customers quickly...”
Ken Buckwell, Office Manager – The Great Dane Limited

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