Viewing the Access Queue in Smart Access Management

You can view the Access Queue to check submitted documents and set expiration dates for pending sign in requests.
Products Affected: Smart Access Management®

You can view the Access Queue to upload and check submitted documents and also set expiration dates for pending sign in requests.

This helps when a visitor needs to submit documentation before they arrive at your premises.

Important: Your data retention policy will control what data is visible. See Configuring the data retention policy.

  1. Click Access > Access Queue.
  2. Select the location in the Location menu.
  3. If necessary, select the time period for the report from the calendar icon.
    sam-visitor-activity-period
  4. If necessary, select the desired visitor type.
  5. Click Approve/Deny.
    Approve or Deny button
  6. Click Choose File to upload your document. The maximum file size is 5 MB.
  7. Click the calendar to set the expiration date.
  8. Click Approve or Deny, as required.
  9. Click Save and close or Request New Document Upload, as required.

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UPDATED: 11 March 2024