As part of our commitment to privacy protection, we comply with the Privacy Act 1993 (Privacy Act).
Pitney Bowes does not collect personal information about you except when you voluntarily provide it.
When we collect your personal information and how we use it
Personal information may be collected in a number of instances.
For example, this Site contains areas that collect information from its visitors through feedback data, such as questions, comments and suggestions. Some of the information that you provide through feedback data may be personal information.
Some areas of the Site may require you to submit information which may include personal information in order to benefit from specified features or services (such as demonstration software, software updates, articles, whitepapers, newsletters, events, forums, helpdesk facilities or order processing). You will be informed at each collection point what information is required and what information is optional.
We will, if it is reasonable and practicable to do so, collect personal information from you. In addition to the instances listed above, this may happen when you fill out a product or service application, or an administrative form or when you give us personal information.
Surveys or contests
From time-to-time we may provide you the opportunity to participate in surveys, promotions and competitions on this Site. If you participate, we will request certain personal information from you. Participation in these surveys and competitions is voluntary. The requested information typically includes contact information, demographic information and your experiences in using the Site, and in using the products and services. We use this information for the purposes of the competition and to gain knowledge about you and your experience using the Site, and to better tailor our products and services to meet your requirements and needs.
Use of information
Pitney Bowes may use your personal information to improve the content of the Site, to customize the Site to your preferences, to create a profile relating to you in order to show you content that may be of interest to you, to process and consider your applications, to provide the services and features requested by you and to send you information about products, services, features or promotions that may be of interest to you. Pitney Bowes gives you the opportunity to “opt-out” to receiving such information when your personal information is attached. Pitney Bowes may also use your personal information to create aggregated information that does not allow you to be personally identified or contacted. Rather than showing individual activity, aggregated information shows user behaviour as a whole. Aggregated information is used for Site development and to market and promote the Site.
When we disclose your personal information
Pitney Bowes will otherwise only release your personal information to third parties in the following limited circumstances: (i) if required by law; (ii) if the rights or property of Pitney Bowes, its affiliates and related companies, third party service providers or the users of the Site are in jeopardy; and (iii) if the personal safety of users of the Site or other members of the public are in jeopardy.
Pitney Bowes may disclose aggregated information which does not allow you to be personally identified to its affiliates and related companies and to unaffiliated third parties.
How we protect your personal information
Recognizing that your privacy is important to you, Pitney Bowes employs procedures and technical security measures to protect your personal information from misuse or loss and from unauthorised access, modification or disclosure. However, no transmission over the Internet can be guaranteed to be completely secure.
Consequently, to the extent permitted by law, Pitney Bowes, its affiliates and related companies, third party service providers and their respective officers, directors, employees and agents do not represent, warrant or guarantee that your personal information is protected against misuse, loss or alterations and do not accept any liability for personal information submitted to them nor for your or third parties’ use or misuse of personal information.
Access and correction
We will provide you with access to any personal information collected from you.
We may charge a reasonable fee for providing access to personal information but we do not charge for lodging a request for access.
If we hold personal information about you and you are able to establish that the information is not accurate, complete and up-to-date, we will take reasonable steps to correct the information so that it is accurate, complete and up-to-date.
If we disagree with you about whether the information is accurate, complete and up-to-date, we will, at your request, take reasonable steps to allow you to associate with the information a statement claiming that the information is not accurate, complete or up-to-date. We will provide reasons for a refusal to correct personal information.
Links to other web sites
You may deal with us anonymously where it is lawful and practicable to do so.
Employee records exemption
You can contact Pitney Bowes through the contact details provided for Pitney Bowes on this Site to request access to your personal information, to make a complaint about our privacy practices or to request that Pitney Bowes update your personal information.