returns drop off
Introducing the Pitney Bowes Returns Drop-Off Network.

Returns with no box or no label? No worries. We don’t charge extra fees. Talk about your game-changer.

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Streamline your returns, while reducing costs.
Skip the box and label. Our turnkey process makes returns fast and easy.

qr code on smartphone icon
Customer gets a unique QR code online.
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Customer drops off returns - 1,000 locations. No box or label needed.
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Returns are quickly processed, reducing delays.
No extra fees for returns with no box or label.

There are no subscription fees, like with Happy Returns. And no shipment fees, like with UPS and FedEx. Plus, with Pitney Bowes Designed Returns, you get a unified support team to streamline your returns.

Pitney Bowes Consumer Connect, Narvar, ReverseLogix and additional users: Can configure in 24 hours at no cost.1

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Setup in as little as 24 hours.

For users of Pitney Bowes Consumer Connect, Narvar, ReverseLogix and more, you're good to go1. Click the button, fill out the form and we'll get started.

Speed your returns by not requiring a box or label.

Reduce the trunk time of customers holding onto your goods. No box or label needed means no more excuses to delay the return.

Crush fraud and exceptions.

10% of returns are fraudulent.2 In-person drop-off discourages fraud. What’s more, exceptions are reduced 30% when returns are made with a QR code.3 It’s a win-win for you.

Stop getting charged for returns with no box or label. Enable Pitney Bowes. Get set up in as little as 24 hours.1

Yes, I want to stop paying extra fees on returns.
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1 Must be a current user of Narvar, ReverseLogix and Pitney Bowes Consumer Connect for returns label generation, barring any other integration barriers
2 National Retailers Federation, 2022.
3 Based on Pitney Bowes internal operations and scan data