This Privacy Statement is effective as of September 30, 2016.
We are committed to respecting the privacy of visitors to our websites. We have created this Privacy Statement to describe how our websites operate and how we collect use and share information gathered from our online visitors.
This Privacy Statement applies to pitneybowes.com/us and all other external websites web-hosted applications web pages and/or web properties owned and operated by Pitney Bowes Pitney Bowes business units and Pitney Bowes subsidiaries (collectively referred to as "Pitney Bowes" and individually as a "Pitney Bowes company") referred to in this statement as "Sites" except to the extent such other websites contain their own Privacy Statement.
The following topics are presented in this Privacy Statement:
- Collecting Personal Information from Website Visitors
- Collecting Other Information
- Using Personal Information
- Sharing Personal Information
- Protecting Personal Information
- Transferring Personal Information to Other Countries
- Visiting Non-Pitney Bowes Websites
- Cross Border Data Transfer
- EU-U.S. Privacy Shield Compliance
- U.S. – Swiss Safe Harbor Framework
- Managing Personal Information
- Our Right to Change this Privacy Statement
- Country-Specific Requirements
- Contact Us
1. Collecting Personal Information from Website Visitors
In order to provide you with access to certain services or data within our Sites we may require that you provide certain personal information. This information may include your name postal address telephone number fax number e-mail address subscriber name or screen name password used to access our services method of payment and if applicable payment information such as credit card number and expiration date associated with online purchases.
In addition we collect (1) the e-mail addresses of visitors that communicate with us via e-mail post messages to our bulletin boards or post messages to our chat groups and (2) information provided by visitors in sales orders registration forms surveys contest entries and other submissions to us.
We also collect and track automatically (1) the home server domain names IP addresses type of client computer and type of web browser of visitors to our Sites and (2) aggregate and specific information on what pages visitors access.
2. Collecting Other Information
Pitney Bowes uses several automatic data collection tools and techniques including cookies clickstream and web beacons.
Some of our Sites use a technology called "cookies" so that we can better serve visitors when they purchase a product on our Sites request additional information about our company products or services or participate in various activities posted on our Sites. A cookie is a bit of text that is placed on a user's computer hard drive when certain websites are visited. These cookies may be placed by us or by third party vendors and are used to obtain data such as user-name shopping cart contents and web pages or advertisements viewed by the visitor. When the visitor revisits our Sites we can recognize the visitor by the Internet cookie and customize the visitor's experience accordingly.
You can set your browser to provide notice whenever a cookie is received which gives you the opportunity to decide whether to accept it or not. Without cookies however you may not be able to take full advantage of all our Site features. For example if you turn off cookies or refuse them you will not be able to make purchases on our Sites.
Certain of our Sites may collect information about the "clickstream" of our customers during their visit to our Sites. This clickstream data contains the pages the visitors came from the navigational paths they took and the areas of the Sites they visited.
From time to time we track such information inside and outside of our Sites. Additionally we may from time to time track and match clickstream data with personal information you provide to us in order to deliver content and other offerings - i.e. products and services that might improve your customer experience.
Certain email communications you may receive from us may contain "web beacons." Web beacons consist of a line of code on our Sites that delivers a small graphic image from another website or third-party ad server. The web beacon may not be visible as it is generally a 1x1 pixel that is often designed to blend into the background of a web page. Web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the web beacon appears the URL of the page on which the web beacon appears the time the page containing the web beacon was viewed the type of browser used to view the page and the information in cookies set by the third party. We may use web beacons for activities such as monitoring the effectiveness of ad banners in our email distributions.
3. Using Personal Information
Personal information we collect through our Sites will be used to among other things fulfill orders and requests for information for marketing and promoting products and services of Pitney Bowes and other entities that we believe you may find of interest for feedback purposes for a statistical analysis of users' behavior for product development or enhancement for content improvement to notify you of upcoming events and to customize content and layout of our Sites. Names postal and e-mail addresses and phone numbers collected through our Sites may be used to contact you regarding products and services and upcoming events we believe you might find of interest.
We also may use the personal information you provide for Pitney Bowes internal purposes such as administration and operation of our Sites data analytics and compliance with our legal obligations policies and procedures. ,4. Sharing Personal Information
We do not share or otherwise disclose personal information about our Site visitors except as described here or where permitted by law. Pitney Bowes may share your personal information within the Pitney Bowes family of businesses and with third parties that perform services for us or on our behalf (for example credit card companies financial institutions shipping companies consultants advisors and market research firms). Service providers and suppliers are required to keep confidential and secure the personal information received from us and may not use it for any other purpose other than as originally intended. We also may disclose personal information when in our judgment we believe it is necessary or appropriate to prevent fraud injury or harm to persons or property to protect our rights or the rights of others or as otherwise required by applicable law regulation or legal process.
We also may provide rent sell or otherwise share the personal information we collect from you for marketing campaigns conducted by us or other companies or organizations that offer products or services we believe may be of interest to our customers. Depending upon local law you may either opt in or opt out of having your personal information used and/or shared for marketing purposes in the Your Choices section below. If you are in California please see the United States section under Country-Specific Requirements regarding the sharing of your personal information among our affiliated companies for marketing purposes.
Personal information may also be transferred in connection with a business transition such as a merger acquisition insolvency or asset sale involving any Pitney Bowes business or asset to which the information pertains. Should such a sale or transfer occur we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Statement.
5. Protecting Personal Information
We maintain reasonable administrative technical and physical safeguards to protect against loss misuse or unauthorized access disclosure alteration or destruction of personal information you provide on our Sites.
6. Transferring Personal Information to Other Countries
Where permitted by local laws and regulatory requirements we may transfer the personal information we collect on our Sites to other countries where we and our service providers do business but we will do so only for the purposes described above. When we transfer your personal information to other countries we will protect that information as described within this Privacy Statement unless otherwise required by applicable laws.
7. Visiting Non-Pitney Bowes Websites
This privacy statement applies solely to information collected during your use of our Sites. Our Sites may contain links to other websites that may operate independently from Pitney Bowes. These and other websites may also reference or link to our Sites.
Pitney Bowes is not responsible for the privacy practices or the content of such other non-Pitney Bowes websites. We encourage you to be aware of the privacy statements of each and every website with which you may interact.
8. Cross Border Data Transfer
Pitney Bowes Inc. and its wholly-owned U.S. subsidiaries that receive personal information from countries outside of the United States adhere to applicable law and regulations regarding client, partner and employee personal information moving across geographical and jurisdictional borders. This includes the use of data transfer agreements and model contractual clauses, where available, between our corporate entities, our partners and our clients where required.
9. EU-U.S. Privacy Shield Compliance
Pitney Bowes participates in and has certified its compliance with the EU-US Privacy Shield Framework as set forth by the United States Department of Commerce regarding the collection, use, processing and retention of Personal Information transferred from the European Union to the United States.
We have certified to the Department of Commerce that we adhere to the Privacy Shield Principles. If there is any conflict between the terms in this Privacy Statement and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit www.commerce.gov/privacyshield.
Pitney Bowes is responsible for the processing of Personal Information it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Pitney Bowes complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
With respect to Personal Information received or transferred pursuant to the Privacy Shield Framework, Pitney Bowes is subject to the regulatory enforcement powers of the United States Federal Trade Commission. In certain situations, we may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
In compliance with the EU-US Privacy Shield Principles, Pitney Bowes commits to resolve complaints about your privacy and our collection or use of your personal information. If you believe Pitney Bowes processes your Personal Information within the scope of our Privacy Shield certification, you may direct any inquiries or complaints concerning our compliance to:
Global Data Protection Office
c/o Pitney Bowes Inc.
3001 Summer St
Stamford, CT USA 06926-0700
Email us @ firstname.lastname@example.org
Pitney Bowes will respond within 45 days. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact JAMS, our U.S-based third party dispute resolution provider, free of charge at https://www.jamsadr.com/eu-us-privacy-shield.
Under certain conditions, more fully described on the Privacy Shield website https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
10. U.S. – Swiss Safe Harbor Framework
Pitney Bowes continues to adhere to the underlying European privacy principles of the U.S.-Swiss Safe Harbor for the collection, use, processing and retention of Personal Information received from Switzerland. Pitney Bowes has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access and enforcement.To learn more about the Safe Harbor program, and to view our certification, please visit https://safeharbor.export.gov/swisslist.aspx
11. Managing Personal Information
a) Marketing Emails
Opt out from receiving marketing emails from Pitney Bowes. Submit your email address in this form and you will be removed from Pitney Bowes promotional/marketing email lists within 10 days.
If you are a Pitney Bowes customer you will continue to receive email about your account and the Pitney Bowes products you own lease rent or subscribe too.
b) Other Personal Information
Request changes to your personal information including address information and phone numbers.
Where required by law you may request access to your personal information that we maintain. As permitted by law we may charge a reasonable fee for providing access to personal information but we do not charge for lodging a request for access.
12. Our Right to Change this Privacy Statement
This Privacy Statement may be updated periodically and without prior notice to you to reflect changes in our online information practices. We will indicate at the top of the statement when it was most recently updated. We recommend that you visit our Privacy Statement page whenever you visit our Sites so that you are aware of any changes.
13. Country-Specific Requirements
14. Contact Us
If you have any questions or comments about this Privacy Statement please contact us at:
Global Ethics & Business Practices
Pitney Bowes Inc.
3001 Summer Street
Stamford CT 06926