Service technicians
Let’s build a support strategy together

As organizations expand operations, support more locations and manage increasingly complex technology environments, maintaining consistent service coverage becomes more challenging.

Pitney Bowes ServicePlus helps organizations extend field service, technical support and operational capabilities with experienced technicians, nationwide coverage and scalable support infrastructure.

Supporting nationwide service operations and customer experience goals

Jeanene leads Pitney Bowes ServicePlus, helping organizations strengthen service operations, improve customer experience and scale technical support capabilities across diverse equipment and technology environments.

Working with organizations across multiple industries, Jeanene focuses on delivering flexible service models that supplement internal resources, support nationwide deployments and help businesses maintain critical operational uptime.

Whether supporting installations, preventative maintenance, warranty programs or ongoing service operations, Pitney Bowes ServicePlus provides the people, processes and infrastructure needed to extend service reach and improve customer outcomes.

Meet Jeanene Fitzgerald

Connect with Jeanene to design a support strategy around your business needs.

E: jeanene.fitzgerald@pb.com

T: 312-720-3220



Or book a free 30-minute consultation below.

 

Service technicians
Let’s build a support strategy together

Pitney Bowes ServicePlus helps organizations extend field service, technical support and operational capabilities with experienced technicians, nationwide coverage and scalable support infrastructure.

Supporting nationwide service operations and customer experience goals

Meet Jeanene Fitzgerald

Jeanene Fitzgerald

Connect with Jeanene to design a support strategy around your business needs.

E: jeanene.fitzgerald@pb.com

T: 312-720-3220

Or book a free 30-minute consultation below.

 

Jeanene leads Pitney Bowes ServicePlus, helping organizations strengthen service operations, improve customer experience and scale technical support capabilities across diverse equipment and technology environments.

Working with organizations across multiple industries, Jeanene focuses on delivering flexible service models that supplement internal resources, support nationwide deployments and help businesses maintain critical operational uptime.

Whether supporting installations, preventative maintenance, warranty programs or ongoing service operations, Pitney Bowes ServicePlus provides the people, processes and infrastructure needed to extend service reach and improve customer outcomes.

Nationwide support capabilities

Nationwide field service coverage
Nationwide field service coverage
Call center support
Call center support
Reporting & analytics
Reporting & analytics
Project management
Project management
Multi-vendor support
Multi-vendor support
Workforce planning
Workforce planning
Training programs
Training programs
Dispatch coordination
Dispatch coordination
Technician working on equipment
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See ServicePlus in action

Supporting nationwide service operations with experienced technicians, enterprise infrastructure and flexible deployment models designed to meet evolving business needs.

Service coverage is getting harder to scale

Finding, training and retaining qualified technicians continues to be a challenge. For organizations nationwide, Pitney Bowes ServicePlus helps bridge that gap with experienced technicians, customer support resources and operational infrastructure designed to support long-term growth.

Learn more

Contact Jeanene Fitzgerald to discuss your organization’s requirements.

Interested in learning how Pitney Bowes ServicePlus can help support your service operations, customer experience goals or nationwide deployment requirements?
Book a meeting