Delivering Operational Savings, a session by Justin Laurenzi at the Pitney Bowes User Conference

Justin Laurenzi
Director of Product Management, Pitney Bowes

Justin Laurenzi leads product strategy for Pitney Bowes’ shipping and analytics solutions, focusing on helping organizations streamline operations, improve visibility, and drive measurable savings. With more than 15 years of experience in multi-carrier technology, automation, and enterprise shipping workflows, Justin works closely with clients across industries to build tools that simplify complex logistics. He is known for turning real-world challenges into intuitive, scalable solutions.

About This Session

In this User Conference session, Justin breaks down how organizations can reduce friction, simplify their shipping workflows, and uncover operational savings using modern visibility and automation tools. He also shares real client examples and demonstrates how Shipping 360 enables scale, control, and efficiency across large, distributed environments.

What You’ll Learn

• How multi-carrier disruptions, rate changes, and regulatory shifts are impacting shipping operations
• Why visibility and centralized data are critical to reducing delays, errors, and avoidable costs
• How to scale shipping operations across multiple locations, departments, and countries
• Ways teams can use automation to control services, enforce rules, and improve compliance
• Practical examples of how companies are using Shipping 360 to achieve significant operational improvements
• How analytics help you track carrier performance, optimize delivery times, and plan for future cost changes
• New platform features that simplify management, from denied-party screening to refunds and GRIs