Finding the MAC address for wired and wireless networks on the SendPro C

The MAC address is the network identifier for the device. IT uses it to allow the device onto the network.
Products affected: SendPro® C (2H30)
 

The MAC address is the network identifier for the device. IT uses it to allow the device onto the network.

Your device contains two MAC addresses: One for wireless connections and one for wired connections.

Locating the MAC address for wireless connections

  1. Tap Settings.
    settings-icon
  2. Tap Wi-Fi.
  3. The MAC address appears above the list of wireless networks.
    wifi-list_500x295

Locating the MAC address for wired connections

  1. Tap Settings.
    settings-icon
  2. Tap Wired (Ethernet). The MAC address is present at the top of the screen.
    MAC address wired connection

If the MAC address does not appear, try these steps:

  1. Tap Settings.
    settings-icon
  2. Scroll down to the Advanced Device Options section and tap About this C-Series.
  3. Scroll down to the Base Network Info section to locate the MAC Address.
    Base MAC Address
  4. Tap Cancel to return to the Home screen.

UPDATED: 05 April 2022

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