Networking and connectivity details for the Connect+ Series and SendPro P
Use these network requirements to prepare your IT and local network environment for connecting your Connect+ Series and SendPro P machine to the internet.
Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000
If you have extensive network security restrictions, your IT or network administrator may need these specifications to prepare for the installation.
If IP addresses must be referenced, it is suggested to keep open the block of IP addresses below:199.231.32.0 to 199.231.47.255
There are two options to unblock Teamviewer:
- URL information
- Ports and communication requirements
- Advanced network requirements
URL Information
It is strongly recommended that the firewall reference the URL rather than IP address, which can change over time. The following URLs must be accessible from the Connect+, SendPro P system, without any obstructions.If IP addresses must be referenced, it is suggested to keep open the block of IP addresses below:199.231.32.0 to 199.231.47.255
- 152.144.128.0 to 152.144.128.255
- 209.85.128.0 to 209.85.255.255
- 74.125.230.80 to 74.125.230.84
- 130.57.1.88
- 103.247.64.210
- 31.193.129.122
- 199.231.33.134
- 199.231.33.6
Required URLs
- Network Test - Built in tools that pings select PB servers for connectivity testing. Used by PB Service (Resides on Linux Desktop).
- Network Test URLs:
- http://www.google.com
- http:// www.l.google.com
- http://www.novell.com
- Network Test IP Addresses:
- 74.125.230.80
- 74.125.230.81
- 74.125.230.82
- 74.125.230.83
- 74.125.230.84
- Network Test URLs:
- SUSE Linux Proxy Test
- SUSE Linux Proxy Test URLs:
- ftp.novell.com
- http:// www.l.google.com
- SUSE Linux Proxy Test IP Addresses:
- 74.125.230.80
- 74.125.230.81
- 74.125.230.82
- 74.125.230.83
- 74.125.230.84
- 130.57.1.88
- SUSE Linux Proxy Test URLs:
- Distributor - Main PB Server that authenticates machine for access to other PB web service.
- Domain:
- distservp1.pb.com
- Distributor URLs:
- http://distservp1.pb.com/dstproduct.asp
- https://distservp1.pb.com/dstproduct.asp
- Distributor IP Addresses:
- 152.144.128.244
- 152.144.128.230
- 199.231.44.31
- 199.231.43.31
- 199.231.45.46
- Domain:
- Funds (Funds Management & Refills) - Funds are managed through a separate Funds Server system.
- Funds URLs:
- http://anzcomets.pb.com/t3cometserver_04.asp
- Funds IP Addresses:
- 103.247.64.210
- Funds URLs:
- Rates and Updates (Download Services) - Downloads, new software, graphics, rate price data etc.
- Domains:
- pbgdspp1.pb.com
- clamserver.pb.com
- pbdlsp1.pb.com
- MyMS1Configuration.pb.com
- SMT.pb.com
- pbgdspp1.pb.com
- Misc. Data Upload URL:
- https://pbgdspp1.pb.com/MS1ConfigurationUpload/MS1ProductConfigurationUpload.svc
- Misc. Data Upload IP Addresses:
- 199.231.44.148
- 199.231.44.222
- 199.231.45.35
- 199.231.45.41
- ClamAV URL:
- http://clamserver.pb.com
- ClamAV IP Addresses:
- 199.231.33.54
- 199.231.35.165
- 199.231.44.54
- 199.231.45.165
- Error log upload URL:
- http://pbdlsp1.pb.com
- Error log upload IP Addresses:
- 199.231.44.30
- 199.231.45.38
- Configuration web page URL:
- https://MyMS1Configuration.pb.com
- Configuration web page IP Address:
- 199.231.44.166
- OS Updates URL:
- https://SMT.pb.com
- OS Updates IP Addresses:
- 199.231.35.165
- 199.231.44.54
- File Updates URL:
- https://pbgdspp1.pb.com/MS1/DlaService.svc
- File Updates IP Address:
- 199.231.44.222
- Orders (CCD) URL:
- https://pbgdspp1.pb.com/MS1CCD/DlaCCDService.svc
- Orders (CCD) IP Address:
- 199.231.44.222
- Domains:
- Manage Accounts (Accounting) - Separate PB Server that manages Accounting including Account Creation, Reports etc.
- Domain:
- ms1app.pb.com
- Domain
- ms1appalm-kdc.pb.com
- Accounting Web Application URL:
- https://ms1app.pb.com
- Accounting Web Application IP Addresses:
- 199.231.32.67
- 199.231.35.4
- Accounting Web Services URL:
- https://ms1app.pb.com/ms1atweb/services/
- Accounting Web Services IP Address:
- 199.231.32.47
- Domain:
- On Line Help - This is the online support website.
- On Line Help URLs:
- http://eureka.pitneybowes.com/sendpro-p-series/en-au/SDH0013c-help-en-au/Default.htm
- On Line Help IP Addresses vary due to using Amazon Web Services.
- On Line Help URLs:
- Health Data Update - Machine Health Information upload
- Domain:
- pb.com
- Health Data Update URL:
- https://cplus-logs-fusion.pb.com/api/v1/uploads
- Health Data Update IP Addresses:
- 199.231.33.6
- 199.231.44.12
- Domain:
Optional Firewall exceptions (enabled by default)
Under constant revision for the following tools:- Connect with PB
- Postal tools
- PB New Solutions and Case Studies
- Buy Supplies
- Pitney Bowes Products
- www.pitneybowes.com.au
- www.pitneybowes.com/au
- 199.231.33.134
- 199.231.33.6
Optional firewall exceptions (disabled by default)
- Receive a Package - Receive a Package application.
- Domain:
- pitneybowes.com
- Receive a Package URL:
- http://sendsuitetracking.pitneybowes.com/
- Receive a Package IP Addresses:
- 199.231.33.6
- 199.231.44.12
- Domain:
TeamViewer
TeamViewer is used by service and sales for remote diagnostics and training. A TeamViewer session can only be initiated by someone on the customer end and therefore the system cannot be accessed without the customers knowledge. All communication is initiated from the Connect+, SendPro P system via ports 80 (HTTP) and 443 (HTTPS). All communication from the Connect+, SendPro P system to the back end system is in the form of XML messages.There are two options to unblock Teamviewer:
- General unlocking of Port 5938 TCP for outgoing connections (recommended). Port 5938 is only used by a few programs and therefore is no security risk. This traffic should then neither be filtered or cached.
- Unlocking of URLs of the following formats (to any Server)
- GET /din.aspx?s=…&client=DynGate…
- GET /dout.aspx?s=…&client=DynGate…
- POST /dout.aspx?s=…&client=DynGate…
- *.teamviewer.com
- *.dyngate.com
Communications
- All communication is initiated from the Connect+, SendPro P system via ports 80 (HTTP) and 443 (HTTPS).
- All communication from the Connect+, SendPro P system to the back end system is in the form of XML messages.
- OS Update
- AV Updates
- Web Services
- TeamViewer
- The Connect+, SendPro P system will send requests to refill or audit its PSD (Postal Security Device) based on a low funds or inspection date. Audits occur if the PSD inspection date has expired.
- Transaction Records from the Connect+, SendPro P system are automatically uploaded when:
- The system goes into Sleep Mode.
- While powering down the system.
- Activating Web Accounting Services.
- Uploading Postal Information.
- On power up the system refreshes the web service (checks for Software, Rates and Graphic Updates. It will also contact Supplies, My Account, Tracking etc.) configuration data.
- DNS lookup
Advanced network requirements
- The Connect+, SendPro P system will require a high-speed network connection.
- The Connect+, SendPro P system will initiate all communication.
- The Connect+, SendPro P system will initiate all communication (via HTTP or HTTPS), so it can safely sit behind most corporate firewalls.
- The Connect+, SendPro P system will communicate to external Web Services via HTTP over Port 80.
- The Connect+, SendPro P system will communicate to PB secure server(s) via HTTPS over port 443.
- The Connect+, SendPro P system will use Port 53 for DNS lookup.
- Pitney Bowes requires a minimum network bandwidth of 384 kbps (upstream and downstream) to operate, but we recommend 1 Mbit/sec for best performance.
- It is recommended that 3G modem devices are not shared across multiple Connect+, SendPro P systems.
- Customer owned web filtering devices or software, as well as SSL packet inspection should be disabled for these ports as they can affect performance.
- The wired Ethernet port supports 10/100 MBit/sec connections. If using a GigaBit port, please enable the ability for it to auto-negotiate down to a 10/100 MBit/sec connection.
UPDATED: 09 November 2022