Calibrating the touchscreen on the Connect+ Series, SendPro P

Learn how to calibrate the touchscreen on the Connect+ 500W, Connect+ 1000, Connect+ 2000, Connect+ 3000, SendPro P1000, SendPro P1500, SendPro P2000 and SendPro P3000.
Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000

You may need to calibrate the touchscreen if you find it does not respond to touch commands.

  1. Select Settings under Mailing on the Home screen.
  2. Select Personal from the list on the left side of the screen.
  3. Select Touchscreen.
  4. Select Calibrate.
  5. Perform the calibration steps on the screen:
    • 10 inch display: Touch the center of each plus sign (+) as it appears. When finished, select OK to save the calibration.
    • 15 inch display: Touch and hold each plus sign (+) as it is highlighted.
  6. Select the Home button to return to the Home screen.

UPDATED: 20 May 2022

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