Add or Update a Purchase Order Number

Learn how to add or amend existing Purchase Order numbers across billing accounts.

Please be aware that it is a client's responsibility to provide a purchase order number prior to an invoice generating. If an invoice remains unpaid due to an incorrect purchase order number, this can result in fees or a hold being placed on your account.

Purchase and Supply Invoices

To have a Purchase order number quoted on supplies or purchase invoices, please advise us of this at the point of sale. If ordering supplies online, you are able to add the purchase order number before confirming the order.

Recurring invoices

To add a recurring purchase order number against invoices such as postage, rentals, or lease transactions: email your account number and Purchase order number to [email protected].

Important: 

• Once allocated, recurring Purchase Order Numbers will remain on the account and invoices until we are notified of any changes.
• Include an expiry date when raising your request if a purchase order should only remain on your account for a specific time frame.

Updating an Incorrect Purchase Order Number

To have an invoice re-issued with an updated purchase order number, email the invoice number and purchase order number to [email protected].