Paperless Billing

How to request an account or contract be changed to paperless billing for invoices and statements.
  1. Create a new email with the Subject line "Paperless Billing"
  2. In the body of the email include the following:
    • Account, Contract, or Customer Number
    • Company Name
    • Contact Name
    • Contact Phone Number
    • The email address where invoices should be sent to going forward
  3. Send the email to
  4. A representative will be assigned to your request and will assist with completing your request.
 IMPORTANT : When paperless billing is turned on for an account, you will no longer receive a paper bill by post. All future invoices will be sent directly to the nominated email address. 

UPDATED: 19 April 2022

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