How to request an account or contract be changed to paperless billing for invoices and statements.
- Create a new email with the Subject line "Paperless Billing"
- In the body of the email include the following:
- Account, Contract, or Customer Number
- Company Name
- Contact Name
- Contact Phone Number
- The email address where invoices should be sent to going forward
- Send the email to firstname.lastname@example.org
- A representative will be assigned to your request and will assist with completing your request.
❗ IMPORTANT : When paperless billing is turned on for an account, you will no longer receive a paper bill by post. All future invoices will be sent directly to the nominated email address.
UPDATED: 19 April 2022