Printhead issues on the Connect+ Series, SendPro P

Cleaning the printhead may resolve errors 041822008D, 041822008E, 04182200B2, 0418220041, 0418420038 and 0418220044.
Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000


The Connect+ Series, SendPro P displays the following errors:

  • 041822008D: right print head carriage detected an error
  • 041822008E: left print head carriage detected an error
  • 04182200B2: Printer unable to communicate with printhead
  • 0418220041, 0418420038, 0418220044


The machine detected an issue with a printhead.


Cleaning the print head may resolve your issue.

Follow these steps to clean the printhead:

  1. Select Home.
  2. Select Settings.
  3. Select Hardware.
  4. Select Printer.
  5. Select Print head.
  6. Select Clean.
    Important: Printhead cleaning takes approximately one minute. A progress bar indicates the cleaning status.
  7. When the cleaning process is complete, you get prompted to print a test sample.

UPDATED: 22 June 2023

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