Errors 03114100D2, 03114100CE or "Mailpiece jam in printer area" message on the Connect+® Series, SendPro® P
The Connect+ Series, SendPro P displays error codes 0311-41-00D2, 03114100CE with the message "Mailpiece jam in printer area" and does not print.
The Connect+ Series, SendPro P detected a jam.
Clear the mail path:
- Open the front cover.
- Open all blue-handled jam releases.
- Remove all mailpieces and debris from the mail path.
- Blow non-flammable canned air onto the envelope feed deck, working from the left side of the machine to the exit.
- Close all blue-handled jam releases.
- Close the front cover.
If you need further assistance, please contact us.
UPDATED: 24 May 2022