Changing the labels in LobbyTrac (now Smart Access Management or SAM)

Watch the video and then follow the steps to change the labels on the Brother label printer in LobbyTrac (now Smart Access Management or SAM) .
Products affected: LobbyTrac™, Smart Access Management™

Watch this video to learn how to change the labels on the Brother label printer.

Follow these steps to change the labels on the Brother label printer.

  1. Use the key to open the device case.
  2. Locate the Brother label printer. If it has a cover, open it.
  3. Remove the plastic label holder and replace with a new roll of labels.
  4. Insert the label into the printer feed section and press the Feed button on the printer.
  5. Close the case.
  6. If you continue to receive a low label warning, go into Admin mode, click on the File menu and reset the label count.
  7. Choose Yes and the label count resets to 300 labels.

UPDATED: 01 August 2022

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