Clearing envelopes from the vertical envelope transport on the DI900, DI950, and Relay 5000-8000
Watch this video to learn how to clear envelopes from the vertical envelope transport.
Follow these steps to clear material from the vertical envelope transport section of your inserter:
- Squeeze the two blue handles.
- Remove any stalled envelopes. Due to the tight clearance, it is easier to remove envelopes one at a time.
- After removing any material, open the door on the back of the high capacity envelope feeder (HCEF) and check for and remove any additional stalled pieces.
Important: If material stalls in this area frequently, adjust the HCEF separator gap.
If you need further assistance, please contact us.
UPDATED: 07 July 2022