Envelope Designer freezes when printing to AddressRight 100, 200, 300 printer via Wi-Fi

If Envelope Designer freezes when printing to AddressRight 100, 200, 300 printer via Wi-Fi, the print spooling settings may be incorrect.
Products affected: AddressRight® 100 Printer, AddressRight® 200 Printer, AddressRight® 300 Printer

Issue

 When printing to  printers using Wi-Fi, Envelope Designer freezes and nothing prints.

 Cause

 The print spooling settings are incorrect.

 Resolution

  1. Open Control Panel > Hardware and Sound > Devices and Printers.
  2. Right-click on the printer and select Printer properties
  3. Select the Advanced tab. 
  4. Select Spool print documents so program finishes printing faster and Start printing immediately
  5. Select Apply > OK.
If you need further assistance, please contact us.

Resolution

Issue

When printing to AddressRight 100, 200, and 300 printers using Wi-Fi, Envelope Designer freezes and nothing prints.

Cause

The print spooling settings are incorrect.

Resolution

  1. Open Control Panel > Hardware and Sound > Devices and Printers.
  2. Right-click on the printer and select Printer properties.
  3. Select the Advanced tab.
  4. Select Spool print documents so program finishes printing faster and Start printing immediately.
  5. Select Apply > OK.

If you need further assistance, please contact us.

    UPDATED: 13 May 2022

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