Viewing the Access Queue in Smart Access Management

You can view the Access Queue to check submitted documents and set expiration dates for pending sign in requests.
Products Affected: Smart Access Management®

You can view the Access Queue to upload and check submitted documents and also set expiration dates for pending sign in requests.

This helps when a visitor needs to submit documentation before they arrive at your premises.

Important: Your data retention policy will control what data is visible. See Configuring the data retention policy.

  1. Click Access > Access Queue.
  2. Select the location in the Location menu.
  3. If necessary, select the time period for the report from the calendar icon.
    sam-visitor-activity-period
  4. If necessary, select the desired visitor type.
  5. Click Approve/Deny.
    Approve or Deny button
  6. Click Choose File to upload your document. The maximum file size is 5 MB.
  7. Click the calendar to set the expiration date.
  8. Click Approve or Deny, as required.
  9. Click Approve Sign In and Close or Request New Document Upload, as required.

Related topics

UPDATED: 10 November 2023

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