Uploading system logs on the SendPro C
Upload the system logs if a Pitney Bowes representative requires them.
Products affected: SendPro® C (7H30C, R7H30C)
Your device creates system logs that monitor operations on your device. If you need to upload system logs to a Pitney Bowes support representative, you can find them in the Advanced Device Options section under Settings.
- Tap Settings.
- Scroll down to the Advanced device Options section.
- Tap System Log Upload.
- Select the logs you want to upload.
- Tap Upload Selected Logs.
- The message Sending Log Files appears. Once the upload is complete, the message Upload Complete appears.
- Tap Got It to return to the Home screen.
UPDATED: 18 October 2023