Change the ink waste pad on the SendPro C and SendPro C Auto

Your device catches excess ink in a waste tank with a disposable pad. You will receive the following message at the top of the Envelope Printing screen approximately 30 days before the ink waste tank becomes full:

"Ink waste pad is almost full. If you print often, replace it soon to avoid ink overflow."

Purchase replacement waste pad

Purchase a replacement waste pad- Call 132363 in Australia or 0800 748 639 in New Zealand.

If the message is showing on the screen follow these steps:

Replace the pad

1. If the message still displays, Tap Replace Pad in the message.
2. Follow the on-screen prompts. To advance from one screen to the next, swipe to the left on the screen.
3. After you slide the waste tray with the new pad back in place, tap Reset Ink Waste Counter to continue.
4. Use the keypad to enter the reset code 9287.
5. After you enter the code, the message "Your Ink Waste Pad is Ready to Use" appears. If you do not see this message, or if you still get a message that the waste tank is full, restart the device. If that fails to clear the message, please call 132363 in Australia or 0800 748 639 in New Zealand.

If the message no longer appears on the screen follow these steps:

To replace the pad:

1. Tap Settings.
   
2. Scroll down and tap Envelope Printer Maintenance.
3. Tap on Install Ink Waste Pad.
   
4. The instructions for replacing the existing pad display on the screen.
5. Follow the steps in each screen. To advance from one screen to the next, swipe to the left on the screen.
6. After you slide the waste tray with the new pad back in place, tap Reset Ink Waste Counter to continue.
7. Use the keypad to enter the reset code 9287.
8. After you enter the code, the message "Your Ink Waste Pad is Ready to Use" displays. If you do not see this message, or if you still get a message that the waste tank is full, restart the device. If that fails to clear the message, please call 132363 in Australia or 0800 748 639 in New Zealand.