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Global eCommerce Cross-Border Shipping Support

UPDATED: 4 February 2016

Find answers and assistance for Pitney Bowes Global Shipping Programs (GSP) using the following contact information:

  • For eBay Global Shipping Program (GSP): eBay buyers or sellers can visit ebay.com and select 'My eBay' to track the parcel shipment from the time the seller sends it to the time the buyer receives it. Note: For non-tracking issues, call eBay: 1-866-540-3229.
  • Questions about the Cross-Border Shipping Program offered by other retailers: For the best support, go to the support center offered by the retailer where the order was placed.

Visit Global Ecommerce to learn more about our solutions.