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"Low Battery" messages on your meter

UPDATED: April 19, 2017

"Low Battery" or "Urgent Battery Warning" messages mean your battery or your meter must be replaced. Soon, your meter will not operate. Request a replacement by creating a case.

View specific instructions by selecting your meter model:


 IMPORTANT: If your battery actually expires, your postage meter will lock up. Your meter will then need to be serviced for funds reconciliation. To ensure your meter maintains functionality, immediately create a case for technical support.