Rate Change Support Portal


Instructions for the Rates Download

During your monthly update, after data upload, the meter will prompt you with an update available. Please select ‘Get update now’. If you have ignored data capture and need to do the upload now, please follow the instructions below:
 

K700

·        Press “Funds”.

·        Press the Down Button (Review) till you come to “Check amount available to download”.

·        Press “Enter/Yes”.

·        It will start dialling (checking PBP account balance) and give you balance.

·        Select “No”. It will ask “Refill Postage”. Select “No”. It will then let you know that an update is available to download.

·        Select “Enter/Yes” and it will start downloading the update.
 

DM100

·        Press “Add Postage”.

·        Select “Check PBP Balance”. It will start dialling and give you balance options.

·        Press “No”.

·        It will then let you know that an update is available.

·        Select “Get Update Now”. It will down load and install the update.
 

DM300/400

·        Press “Refill Postage”.

·        Select “Check PBP balance”. It will start dialling and give you balance options.

·        Select “Continue”.

·        It will then let you know that an update is available.

·        Select “Get Update Now”. It will download and install the update.
 

UIC- DM500/800/800i/900/1000

·        Press “Funds

·        Select “Postage by Phone Balance”. It will display Balance and an option “Done”.

·        Select “Done”.

·        It will then prompt you with an update available.

·        Select “Get Update Now”.