Request a Contract Cancellation

Learn how to initiate a contract cancellation.
  1. Create a new email with the subject line "Cancellation request"
  2. In the body of the email include the following:
  • Account, Contract or Customer Number(s)
  • Note: Include all account and contract numbers that require the address change
  • Company Name 
  • Model and Serial Number(s) of the equipment 
  • Contact Name
  • Contact Phone Number
  • The contract(s) end date 
  1. Send the email to
  2. A representative will be assigned the request in order to confirm the eligibility and to provide any required documentation.  
❗IMPORTANT: Equipment should not be returned without the authorisation documents issued by Pitney Bowes. 

UPDATED: 23 January 2023

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