Cleaning the AddressRight 100

Learn how to clean the AddressRight 100.
Products affected: AddressRight™ 100 Printer


Warning! Printer is a precision machine that should be cleaned regularly to ensure many years of service. Before performing any maintenance disconnect printer from its power source!


The printer must be cleaned regularly of accumulated paper dust and ink. Depending on the types of media run, paper dust may accumulate within the printer and on the transport. Before cleaning the printer, unplug it from the power receptacle.

External areas may be cleaned with any non-abrasive standard household cleaner that does not contain plastic harming solvents.


Caution: Never spray or pour cleaners directly on or into printer. Excess liquid could harm electronic parts. Always dampen a rag with the cleaner and apply it to parts to be cleaned.


Feed Rollers and Forwarding Rollers

Feed and forwarding rollers can become glazed with paper lint and ink from media. Clean regularly with a mild abrasive household cleaner on a damp cloth. Avoid using solvents on rubber rollers.

Cleaning the Media Sensor

Periodically check the media sensor, located under the media hold-down wheel assembly, for dust and debris.

  1. Use the media thickness knob to raise the printhead carriage assembly to its highest setting.
  2. Use canned or compressed air into the media sensor port [A] and under the media sensor reflector [B] to remove dust and debris.

Important: If necessary, wipe the reflector surface (under the mounting plate) with a clean, lint-free cloth.

Cleaning the Touchscreen

Carefully clean the touchscreen by wiping with a lint-free cloth and a non-abrasive cleaner made for touchscreens on computers and cell phones.

Important: Do not spray cleaner directly on screen. Spray on cloth, then clean screen.

UPDATED: 20 January 2023

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