"Out of Tape" error codes on the Connect+ Series, SendPro P

When the machine runs out of tap it displays 03114100AD "Out of tape" or one of these error codes: 0213420019 or 0198610011.
Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000

When the machine runs out of tap it displays 03114100AD "Out of tape" or one of these error codes:

  • 0213420019
  • 0198610011

The machine is out of tape.

Follow the instructions on the screen to load a new tape roll, or watch this demonstration on how to replace the tape.

Tape-animation_10inch

  1. Open the small transparent cover.
  2. Press the rewind button.
  3. Remove the old tape roll.
  4. Insert the new tape roll.
  5. Take the tape from the bottom of the roll and insert it into the rollers.
  6. Press forward.
  7. The tape should now be ready for use.

UPDATED: 15 June 2023

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