Error E16 on the DI200 and Relay 1000

Check for obstructions in the paper path to resolve error E16.
Products affected: DI200™, Relay™ 1000

Issue

Error E16 displays and the DI200 and Relay 1000 does not run.

Cause

There is a material jam between feeder B and C.

Resolution

Check for obstructions in the paper path:

  1. Open jam releases E and D and remove any material.
  2. Close the jam releases and press Trial Piece.
If you need further assistance, please contact us.

UPDATED: 20 January 2023

Contact Us
Email
Report an issue from your inbox.
0800 748 639
Mon – Fri, 8am - 5pm (Ex. Public Holiday)