Error 33 "Stream Feed: B" on the DI900, DI950, and Relay 5000-8000
Check side guides, remove all material in the system and check to ensure that the correct material is loaded to resolve this error.
Products affected: DI900™, DI950™, Relay™ 5000, Relay™ 6000, Relay™ 7000, Relay™ 8000
The inserter displays error 33.* Stream Feed: B and does not run.
More than one piece of material fed out of tray B at the same time.
Follow these steps to resolve this issue:
- Remove any partially fed material from the feed trays.
- Press Clear Deck to remove any material still in the system.
- Fan the material to prevent items from sticking together.
- Verify that the correct material is loaded into tray B.
Important: To check the loading directions, select Loading Directions and Pre-Run Adjustments on the job screen.
- Verify that the side guides are set correctly. There should be approximately 1/8th inch (3 mm) on either side of the material.
- Unless you are manually feeding sets, ensure that the Manual Feed switch is in the down position (normal).
If you need further assistance, please contact us.
UPDATED: 20 January 2023