Signing in a visitor in Smart Access Management

Follow these instructions to sign in a visitor to your premises.
Products Affected: Smart Access Management®

The sign in experience differs depending on the visitor workflow that you apply.

Important: Your data retention policy will control how long visitor data is stored for. See Configuring the data retention policy.

Follow these instructions to sign in a visitor to your premises.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
  1. Tap Visitor Sign-In on the tablet and if necessary, tap the option which best suits the visitor. For example, contractor.
  2. The visitor enters their personal information and details. This will depend on how the visitor workflow was configured. For example, if facial recognition is used, the tablet will capture a photo of the visitor. Consent for this will be required, if enabled.
  3. A returning visitor will just need to re-verify their information.
  4. Once all necessary steps are complete, a badge is printed and a notification may be sent if configured in the workflow.
  5. Tap Done, if prompted.

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UPDATED: 13 March 2024

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