Smart Access Management Release Notes version 1.63.0 (9 August 2023)

Smart Access Management Release Notes for version 1.63.0 (9 August 2023)
Products Affected: Smart Access Management®

New Features & Enhancements

Added the ability to delete individual visitor data in Data Management

Added the ability to delete visitor data from the Data Management page.

Deleted data is removed from the user interface immediately and permanently deleted at midnight local time.

After a visitor’s data has been deleted, they will be treated as a new visitor at next sign-in.

Added new audit logs for deleted visitor and staff data

The Data Management page now includes a new Audit Logs tab with Staff and Visitor sub-headings.

The audit logs include data deleted both manually and automatically as part of the data retention policy.

The audit logs display one entry per deleted visitor or staff member, regardless of how many times they visited.

Audit logs data can be filtered, sorted and searched.

The audit logs grows indefinitely.

Visitor data can be edited

The Data Management page now includes a new Visitor Data tab where a visitor’s master data (e.g. name, phone number, email address, company name) can be edited.

Visitors’ documents can be verified and updated

The Data Management page now allows for a visitor’s uploaded documents to be verified and updated.

Documents requested as part of the pre-registration and pending queue processes can be added.

Information dialog box added to app

The app home page now includes an icon in the bottom right-hand corner.

The button displays a dialog box which includes the app version, contact details for the Pitney Bowes support team and other technical details.

Visitor History export CSV includes new fields

Additional fields are now included in CSV file exports created from the Visitor Activity screen:

  • Host name (e.g. John Smith)
  • Host email (e.g. john.smith@company.com)
  • Deny condition (e.g. host limit reached, site capacity reached, documents denied)

Issues Fixed

Pre-registrations dashboard widget was showing inaccurate values

This has been resolved with frontend and backend code fixes.

The auto sign-out feature was not affecting visitors who sign in from a web browser

This has been resolved with a backend code fix.

A visitor badge was sometimes not created when signing in using the contactless sign-in method

This has been resolved with a frontend code fix.

The tablet app was incorrectly displaying "Taking your picture" instead of "Facial recognition"

This has been resolved with a frontend code fix.

The tablet app was not correctly formatting the facial recognition consent screen

This has been resolved with a frontend code fix.

The Audit Log link appeared when deleting staff data did not work

This has been resolved with a frontend code fix.

The host name input prompt on the tablet app did not match the workflow configuration

This has been resolved with a frontend code fix.

The tablet app was caching the previous visitor’s data

This has been resolved with a frontend code fix.

The upload documents email link was expiring too soon because it reflected the QR Code Refresh Interval setting

This has been resolved with a backend code fix.

The contactless document upload process forced the user to upload all documents in one session

This has been resolved with a frontend code fix.

UPDATED: 18 August 2023

Contact Us
Email
Report an issue from your inbox.
0800 748 639
Mon – Fri, 8am - 5pm (Ex. Public Holiday)