Digital doorman

Visitor Management System

Managing the flow of people through your business is no easy task. Our Smart Access Management solution (SAM) is a visitor sign in system that enables you to effortlessly control and administer visitor access authorisation digitally via a portal or physically at your front desk.

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Online portal
Online portal

Frequently asked questions

What is a visitor management system?

A digital visitor sign-in system enables organisations to securely check in visitors. Our system can store, track and manage data across your company, to streamline workplace safety and enhance a positive visitor experience.

Does SAM print visitor badges?

Yes. SAM prints out visitor information onto a label during registration. Visitor badges usually include the visitor's name, the person they are there to see and a barcode scannable on exit. Labels can be customised with your logo and different labels can be printed according to the visitor type. Additionally, the kiosk can take the visitor's photo and add that to the label if required.

How much does it cost?

Our team will work with you to build a visitor management solution that fits the needs of your organisation. The cost will depend on which device and subscription package you choose.

How does visitor sign in actually work?

Our electronic visitor management system gives guests the option to pre-register, meaning sign-in is contactless. When they arrive, they simply swipe a QR code at the kiosk. Visitors registering on-site follow a simple step-by-step guide on screen, making the sign in process fast and effortless.

What happens once visitors have signed in?

After visitor registration, your guests get a warm welcome from SAM, your digital concierge. You will get instant notifications alerting you of their arrival through our secure online portal. You can then go to your front desk and greet the visitor as normal.

Can I customise the visitor management software?

Yes. Our reception management system is fully customisable to all our customers. We offer easy changes to branding, registration fields and health and safety messaging. This means you can react quickly to changing government health advice and contact tracing requirements.

What visitor reporting is available?

Our visitor management solution can run real-time reports from a central location to monitor your site and make sure all visitors and contractors are safe and accounted for.

The reporting allows you to:

  • Know with certainty that people on-site are entitled to be there
  • Restrict access according to current recommendations and regulations
  • Manage visitors be checking everyone entering has relevant approvals, licenses and certifications.
What else can the visitor management tool do?

It depends what you need. Our visitor check-in software offers a range of different inclusions at a price that suits your business needs.

How does a visitor management system enhance visitor experience?

We have designed a visitor management solution that is smart, simple and secure to make your reception sign-in process as seamless as possible. It's easy to use and helps to prevent bottlenecks at the front desk, promoting social distancing and reducing security and compliance risk.

How do I get SAM?

To discuss how SAM can become your digital concierge, complete the form below and we’ll call you back.
Or please call us on 0800 PITNEY (748639)