Smart Access Management (SAM) Support (formerly LobbyTrac) (pre 2023)

Adding a role

Turning the Smart Access Management tablet on or off

Pre-registering a visitor

Using the dashboard

Viewing staff activity

Viewing visitor activity

Exporting staff activity

Adding a Visitor Type

Viewing the Access Queue

Configuring the data retention policy

Adding a user

Importing users

Deleting a user

Editing a user

Exporting users

Deleting a contact

Editing a contact

Importing contacts

Adding a contact

Signing in to the Smart Access Management web portal

Adding a Webhook Integration

Maintaining staff contacts from Azure Active Directory

Creating custom email and SMS notifications

Customizing a Kiosk layout

Starting the Smart Access Management app

Creating an emergency report

Viewing users

Signing in a visitor

Exporting visitor activity

Refreshing the Smart Access Management app

Loading the label roll

Deleting a division

Adding a division

Editing a division

Adding a location

Deleting a location

Editing a location

Deleting a role

Editing a role

Installing the QL-820NWB label printer

Installing the Pitney Bowes Smart Access Management Desktop