Pitney Bowes User Conference
Explore the Pitney Bowes User Conference, on demand

Discover how leading organizations are using data, visibility, and connected platforms to transform shipping and mailing operations. Explore expert sessions, thought leadership, and key takeaways, all in one place.

Pitney Bowes User Conference
Explore the Pitney Bowes User Conference, on demand

Discover how leading organizations are using data, visibility, and connected platforms to transform shipping and mailing operations. Explore expert sessions, thought leadership, and key takeaways, all in one place.

“Shipping is our lifeline. It’s what connects us.”

— Ricky Samuels, Facility Manager, Mound Cotton Wollan & Greengrass LLP
User Conference Attendee
Sponsors

Business challenges, opportunities, and trends in shipping

Get a real-world perspective on how organizations are navigating today’s shipping and mailing landscape, from rising costs and complexity to new opportunities driven by data and technology.

Join Colin Forrest (Pitney Bowes) alongside industry leaders from Accenture and Shift4 for a candid panel discussion on the challenges businesses are facing right now, the trends shaping the future of shipping operations, and how leading organizations are adapting to stay competitive, efficient, and resilient.

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Additional speaker sessions
Justin Laurenzi user conference
Where efficiency actually pays off
How modern shipping platforms unlock measurable savings across enterprise operations.
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Jamie Borg user conference
Reimagining the office through smarter operations
Designing workplace experiences that balance visibility, security, and convenience.
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David Bilodeau user conference
Building resilience into everyday operations
What business continuity really means for modern mailing and shipping environments.
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Chris Giles user conference
From shipping data to confident decisions
How operational visibility enables faster, smarter decisions.
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User Conference infographic
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Top takeaways from the Pitney Bowes User Conference

This infographic distills the most important themes from the User Conference into four critical areas where operations fall behind and how leading organizations are addressing them to improve efficiency, resilience, and performance.

Blogs
System down

Don’t build a fragile operation: what true continuity looks like

Why modern continuity planning goes beyond disaster recovery and into everyday resilience across your mailing and shipping operations.
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Data

Turning data into decisions: how shipping & mailing analytics drive real-world savings

How visibility and insight turn everyday shipping data into strategic value.
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Smart office experience

Designing a better in-office experience through smarter operations

How visibility, security, and convenience can make the office, and every workplace, feel seamless again.
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Smarter technology

Delivering operational savings through smarter technology

How visibility, automation, and connected systems are helping businesses build resilience and uncover real operational savings.
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User conference 2025
Top 10 takeaways from the Pitney Bowes user conference
From client feedback to global innovation, here’s what stood out when industry leaders came together to shape the future of shipping and receiving.
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Person handling parcel to a woman
Why shipping is now your most important customer touchpoint
Insights from Pitney Bowes, Accenture, and Shift4 on the new competitive edge in shipping.
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Law Firm
How one law firm is transforming facilities operations with data
How data visibility and unified technology help legal operations streamline billing, support remote teams, and deliver reliable, efficient.
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