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Welcome to Pitney Bowes Support

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Popular Search Topics (02 items) Product Help (08 items) Billing & Financials (03 items) Product Management (02 items) Postage (02 items)
Popular Search Topics
Errors & Troubleshooting
Common error codes, error messages, and troubleshooting problems
Payments, Credits & Refunds
Payment option details, request a credit or refund
Product Help
Errors & Troubleshooting
Common error codes, error messages, and troubleshooting problems
Features & Settings
Configuring product features and settings
Mailing & Shipping
Mailing and shipping procedures, requirements, classes, and carriers
Printing
Printing labels, stamps, envelopes, and other items
Reporting, History, & Accounting
Viewing transaction history, running reports, and cost accounting
Installation, Setting Up & Drivers
Installing or reinstalling products and parts such as ink and printheads, downloading drivers
Maintenance
Upkeep of equipment
Network & Connectivity
Connecting products to Pitney Bowes, the internet, and other products
Billing & Financials
Payments, Credits & Refunds
Payment option details, request a credit or refund
Bills, Fees & Charges
Explanation of Invoices, fees and transaction charges
Business Account Settings
Changes of address, company name or company ownership
Product Management
Lease Contracts & Rental Agreements 
Terms and Conditions, contract information
Supply Orders & Returns
Ordering or returning supplies
Postage
Refilling Postage
Adding or refilling postage, checking your postage balance
Rate Change
Information regarding USPS postal rate changes and how to update your products

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Search by Products

Product Tab Image Popular Products (03 items) Product Tab Image Postage Meters (06 items) Product Tab Image Mailing Equipment & Software (11 items) Product Tab Image Tracking Solutions (03 items)
Popular Products

SendPro C

PCN: 1H30, R1H30, 2H30, R2H30

SendPro C Series

PCN: 7H30C, R7H30C

DM100 Series
Postage Meters

Connect+, SendPro P-Series

DM100 Series

DM300, DM400 Series

SendPro C Auto

PCN: 7H30A, R7H30A

SendPro C

PCN: 1H30, R1H30, 2H30, R2H30

SendPro C Series

PCN: 7H30C, R7H30C
Mailing Equipment & Software

AddressRight 100, 200, 300 Series Envelope Printer

DL210, DL410 Letter Opener

OfficeRight Folder DF800, DF900

Omation 306 Letter Opener

Relay 1000 Inserter

Relay 2500, 3500, 4500 Inserter

Relay 5000, 6000 Inserter

Relay 7000, 8000 Inserter

Relay 9000 Inserter

RISO ComColor FW Series Printer

RISO GD Series Printer
Tracking Solutions

Pitney Bowes Smart Access Management® (SAM) (2023+)

SendSuite Tracking

Smart Access Management (SAM) Support (formerly LobbyTrac) (pre 2023)
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