Guides
4 items
Downloads
0 items
Use Your Product
Use Your Product
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Installing the printhead
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Printing a test pattern
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Filling the moistener tank
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Cleaning the printhead
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Cleaning the moistener brush and wick assembly
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Moving the SendPro C
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Replacing the ink cartridge
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Using the Australia Post Letter guide
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Finding the Product Code Number (PCN) and serial number
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Material specifications
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Australia Post requirements
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Setting up the energy saver
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Checking the ink level
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Selecting a preset for printing postage
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Modifying presets for printing postage
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Setting the default preset reset timer
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Adding presets for printing postage
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What are presets
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Editing or deleting a custom text message
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Adding a custom text message
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Emailing an account report
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Turning account passwords on or off
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Ordering ink
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What are print modes
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Selecting an account
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Making an account inactive
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Printing postage on a label
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Sending a Regular large letter
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Ordering supplies
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Parts of the device
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Editing an account
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Getting an Australia Post refund for damaged or incorrectly printed mail
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Sealing envelopes without printing postage
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Zeroing the scale
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Uploading postage transactions
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Viewing a refill receipt
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Sealing envelopes when you print postage
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Setting the account report preferences
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Running account reports
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Setting the report period for an account
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Deleting an account
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What is Accounting
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Updating postal rates or software updates
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Specifications
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Performing Australia Post postal inspections
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Advancing the date
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Printing a funds report
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Navigating the Envelope Printing app
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Adjusting time zone and location code
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Navigating the Home screen
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Clearing or resetting the number of mailpieces sent
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Sections of a meter stamp
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Avoiding envelope sealing issues
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Setting the low funds warning for printing postage
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Printing only the date and time
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Changing the default refill amount for printing postage
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Connections on the back
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Printing a graphic without printing postage
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Viewing the total spent on printing postage
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Adjusting display brightness
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Connecting to a hidden Wi-Fi network
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Refilling postage funds for printing postage
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Printing a custom or standard graphic
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Preventing envelope feeding problems
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Sending a Domestic Letter
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Checking the available funds for printing postage
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Entering the weight manually when printing postage
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Adding an account
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Creating or disabling the security PIN
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Using the scale when printing postage
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Installing a scale
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Installing the SendPro C
72 items
Connect Your Product
Connect Your Product
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"PB Commerce Cloud Not Found" message with a wireless connection
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"PB Commerce Cloud Not Found" message with a wired connection
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Wireless (Wi-Fi) connection issues
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Setting up a wired network connection
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Setting up a Proxy server
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Forgetting a Wi-Fi network
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Finding the MAC address for wired and wireless networks
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Checking your network connection
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Setting up a wireless (WiFi) connection
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Networking and connectivity details
10 items
Videos
Videos
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Replacing the ink cartridge
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Installing the SendPro C
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Printing postage on a label
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Sending a Regular large letter
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Sending a Domestic Letter
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Wireless (Wi-Fi) connection issues
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BA00 or BA05
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Fatal error when running mail
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Flashing blue, red, or white power light
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Wired network connection issues
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Clear Paper Jam
11 items
System Messages
System Messages
6 items