Setting up, changing or cancelling a Direct Debit

Learn how to set up, change or cancel a direct debit for your Pitney Bowes billing accounts.

Learn how to set up, change, or cancel a Direct Debit for your Pitney Bowes accounts. By setting up a Direct Debit, payment against outstanding invoices is collected automatically. If you have more than one account, a Direct Debit must be set up separately for each account.

Set up or change a Direct Debit

  1. Download the relevant mandate(s) below.
  2. Print the form and complete all sections of the mandate. Make sure to sign, date and include your Pitney Bowes account number.
  3. Send the completed form or a picture of it to [email protected].

Cancel a Direct Debit

To cancel a Direct Debit you will need to Create a Case.

  • Note: The representative assigned to your case will confirm the change via email once the details have been removed.

UPDATED: 01 August 2025