Setting up, changing or cancelling a Direct Debit

Learn how to set up, change or cancel a direct debit for your Pitney Bowes billing accounts.

Learn how to set up, change, or cancel a direct debit for your Pitney Bowes billing accounts. Setting up a direct debit means payments are made automatically. If you have more than one account, each account must be set up separately.

Set up or change a Direct Debit

  1. Download the relevant mandate(s) below.
  2. Print the form and complete all sections of the mandate.
    • Make sure to sign, date and include your account number.
  3. Send the completed form or a picture of it to [email protected].

Cancel a Direct Debit

To cancel a Direct Debit, you will need to Create a Case.

  • Note: The representative assigned to your case will confirm the change via email once the details have been removed.

UPDATED: 29 May 2025