"Check fold plate" error on the Relay 2500, 3500, 4500

Learn how to resolve "Check fold plate" error on the Relay 2500, 3500, 4500.
Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

The inserter displays the message "Check fold plate."

Cause

Fold plate indicated is not located correctly.

Resolution

Remove fold plate and relocate.

UPDATED: 21 April 2021

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