The device displays the message "Shared Services has stopped working" and will not print.
The device software has encountered an error.
- Unplug the power cord. The screen should turn off after 10 seconds.
- Wait 2 minutes.
- Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
- Quickly tap and release the power button to turn the device back on.
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UPDATED: April 23, 2021