"Transaction log upload required" message on the SendPro C

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Products affected: SendPro® C (2H25)

Issue

The device displays "Transaction log upload required" and will not run mail.

Cause

An Post periodically requires transaction uploads and the SendPro C will not run mail until the requirement is satisfied.

Resolution

  1. Tap Settings.
    settings-icon
  2. Scroll down to the Envelope Printer Settings section.
  3. Tap Sync Transaction Data.

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UPDATED: 07 September 2021