Deleting a Print on Envelopes account on the SendPro C

Print this support article
Products affected: SendPro® C (2H25)

If you apply postage to an account you cannot delete the account. You can only make the account inactive.

Make sure you do not need an account's data before you delete an account. When you delete an account, sub account or sub sub account, you delete its data. You cannot recover that data.

  1. Tap Print on Envelopes on the Home screen.
  2. Tap Account.
  3. Tap the Preferences icon in the upper right corner of the screen.
    Envelope printing accounting menu icon
  4. Tap Manage Accounts.
  5. Tap Delete account. The list of available accounts appears.
  6. Tap the account you want to delete.
  7. Tap OK.
  8. Tap Yes, delete account to confirm.
  9. Tap OK.
  10. Tap the back arrow to return to the list of accounts.
  11. Tap Cancel to return to the Print on Envelopes screen.

If you need further assistance, please use the Contact Us options below.

Related topics

UPDATED: April 23, 2021