Finding the MAC address for wired and wireless networks on the SendPro C
The MAC address is the network identifier for the device. IT uses it to allow the device onto the network.
Products affected: SendPro® C (1H25C, R1H25C, 2H25, R2H25)
The MAC address is the network identifier for the device. IT uses it to allow the device onto the network.
Your device contains two MAC addresses: One for wireless connections and one for wired connections.
Locating the MAC address for wireless connections
- Tap Settings.
- Tap Wi-Fi.
- The MAC address appears above the list of wireless networks.
Locating the MAC address for wired connections
- Tap Settings.
- Tap Wired (Ethernet).
- Tap Check Network. The Checking Network Connection screen appears.
- Tap View Details in the Connected to wired network box when the test finishes.
The MAC address appears:
- Tap X to close this window.
- Tap Close, then the back arrow to return to the Home screen.
If the MAC address does not appear, try these steps:
- Tap Settings.
- Scroll down to the Advanced Device Options section and tap About This Device.
- Scroll down to the Base Network Info section to locate the MAC Address.
- Tap Cancel to return to the Home screen.
UPDATED: 02 June 2023
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