Keep your device turned on and connected to your network to receive automatic software updates.
Your device updates postal rates and software automatically.
Manual postal rate updates
- Tap Rates and Updates on the Home screen.
- If new rates are available, your device downloads and installs the updates.
Manual software updates
- Tap Rates and Updates on the Home screen. Swipe the screen up to access the second row of buttons.
- If an update is available, your device shows a progress bar showing the status of the download and installation.
- Once the download and install process completes, you see the message "Update Successful".
If you need further assistance, please use the Contact Us options below.
UPDATED: April 23, 2021