Changing a Purchase Power invoice date

Information on how to amend the billing date for a purchase power account.

Purchase Power invoices are generated on the same date each month, to change the date your invoices are generated create a case in Your Account online. 

Note: Invoices can only be generated on an even date between the 2nd and 28th.  

  1. Sign in to the Pitney Bowes Your Account online portal. 
  2. Scroll down to Your Recent Support Cases and select Create a Case
  3. Choose Financial Support>Payment. 
  4. Complete the form and press Submit to create your case.  


  • The new invoice date will apply from the next billing period. 
  • Late payment fees may apply if the 'Minimum Payment' due is not received by the due date

UPDATED: 20 December 2023