Setting up a wired network connection with SmartLink on DM Series franking machines

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Products affected: DM50™, DM55™ (K724), DM100, DM125i, DM175i (P725), DM300C™, DM400C™ (G925)

Use a SmartLink device to connect your franking machine to the Pitney Bowes Data Centre with a wired connection.

  1. Visit the SmartLink Setup page.
  2. Select the Wired option.
  3. Follow the on-screen instructions.

Important: If the light is not blinking green after configuring the wired connection, see the SmartLink troubleshooting page.

If you are unable to connect to the internet, ask your IT department to check the internet settings before you contact Pitney Bowes. If you still need assistance, please use the Contact Us options below.

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UPDATED: 22 April 2021